Refund policy

Is there a warranty?

Yes. Wallets are covered against manufacturing defects. If yours arrives defective, send us a photo on WhatsApp within 3 days of receiving it and we will replace it with a sound piece of the same model, or refund you if it is unavailable. The warranty does not cover misuse or damage caused by it.

Can I exchange a product?

No, products cannot be exchanged after purchase, including for a different colour. That is why we share the details and available colours on WhatsApp before confirming your order. The only exception is a manufacturing defect, which is covered by the warranty.